I've used tabobaoring a couple times now, and I've had really excellent service! The have really good communication between staff and customers, and I highly recommend them. For my last order, they even informed me of a product that was sent in the wrong size, and sent it back to the seller to get the size I actually ordered! Plus their service fee is really agreeable.
Idk if you're open for suggestions with shopping services, but I've used TaobaoNow four times over the last year and my friend uses them regularly, and I can say they're a pretty reliable service. Their fee isn't that bad, their communication is quick and they're always understanding, and I've never had an issue with receiving wrong/damaged items. Of course I always say make sure you've done your research on shops, too, because a service can't be held responsible if you order from a shoddy store